Hi there. I'm Kait.

I specialize in technical customer support for SaaS platforms and am a passionate advocate for distributed (aka remote) teams.

I excel at making complex problems simple and providing a stellar customer experience. I’ve worked with global teams, mentored new hires, collaborated with product and engineering, and consistently kept customers (and metrics) happy. I  bring clear communication, technical know-how, and a can-do spirit to my work. 

If you'd like to learn more you can view my resume here.

When I'm not at my desk my favorite places to be are traveling and/or reading a book. (Which are kind of the same thing, really.)

-Kait